August 2019, International Budget Partnership South Africa and Social Audit Network South Africa
A social audit is a community-led process where residents compare the service they receive against what is stated in official government documents such as bid specifications, contracts and service delivery schedules. Evidence and experiences are collected, presented and then discussed with government officials.
These guidelines will help you develop a social audit questionnaire that will collect evidence or information that will be easy to capture and analyse, and will provide accurate and representative findings and recommendations that can be used to engage with government.
